Service Indicators

Piped Water Connection Coverage (%) - (Target 60% at year 2025)

Water Quality (%) - (Target 100%)

Operational Indicators

Water Production & Water Sold (m3)

Non Revenue Water (%) - (Target 15%)

Staff / 1000 connections

Defective meters /1000 connections - (Target 0)

Estimated Bills per 1000 connections - ( Target < 1)

Debtage ( Months) - ( Target < 1)

Financial Indicators

Production Cost ( Rs / m3)

Energy Cost / m3 of Water Produced ( Rs / m3)

Specific Energy Consumption (kwh/m3) - (Target -0.5476 at year 2020)

Operating Ratio

Stock Efficiency

Accounts, Commercial Charts







Customer Service Indicators

Customer Complaints Unresolved / 1000 connections